Appointment
Agreement rules
| Setting | Description |
|---|---|
| Appointment product | If this check box is selected the product is treated as an appointment product to be used in the Appointment table. |
| Calculate full time over midnight | If you have checked this field the time over midnight or several days with the total number of hours is calculated. |
Update balance rules
| Setting | Description |
|---|---|
| Do not update invoiceable | The Quantity field is not updated in the Time schedule balance table. |
| Do not update incurred | The Incurred field is not updated in the Time schedule balance table. |
| Do not update reserved | The Time estimate in quantity field is not updated in the Time schedule balance table. |
| Update overtime |
The Overtime field in the Time schedule balance table is updated. Overtime affects the Appointment balance incurred time and Overtime fields of the Time schedule balance table and also the calculation of the Flextime CB field.
Note: Special for the Appointment table: To use this value, the Wage sort and Wage rate no. must be filled in. If either of these fields have a value, the
Res. no. must be filled in to retrieve Wage sort and Wage rate no.. |
| Update flex correction | The Flextime correction field in the Time schedule balance table is updated. This field also affects the calculation of the Flextime CB field. |
Approval rules
| Setting | Description |
|---|---|
| Approve disabled |
The appointment cannot be approved.
Note: Can only be changed by a user granted Allow update on appointment processing approve disabled in the User pref. field in the User table. If the appointment is confirmed, this change does not
affect the time schedule balance and you must update the time
schedule balance manually. |
| Requires approval by responsible | The Official field must be selected for the appointment. Can be selected if you select the rule to apply in the CRM processingdialog in the Company information table. |
| Ignore credit check | The appointment is excluded from credit control. |
Transfer to order rules
| Setting | Description |
|---|---|
| Enabled | The appointment is transferred to order |
| Disabled | The appointment will not be transferred to an order |
| Allow uncompleted | The appointment is transferred to order even if the resource is not finished |
| Must approve time schedule | Time schedule must be approved |
| Copy case number |
With this setting the value in the Case organisational units field in the Company information table is copied to the order number when transfer to order. |
| Cost only | The price will not be transferred to an order line. |
| Get new price from price matrix | New prices from the Price- and discount matrix table are obtained when transferring to order. |
Booking rules
| Setting | Description |
|---|---|
| Suppress partly booked message | Prevents sending a message when you enter time for a resource which you partly booked. |