E-mail templates

Using email templates helps you to quickly create and send standardised email messages.

Business NXT supports creating email templates for different purposes. The subject and attachment name can be made dynamic using formulas.

Note:
Only users with supervisor permissions for the current customer can create email templates.

Template types

You can use a template for one or several types of email messages. The following template types are available:

  • Invoices
  • Packing slips
  • Delivery notes
  • Order confirmations
  • Purchase orders
  • Offers
  • Production orders
  • Interest notes
  • Reminders

Creating an email template

You find the email template editor under New features > Email configuration.

  1. Click New template to open the editor.
  2. Enter a description of your template.
  3. Enter the sender address under From, and if you want to, one or several blind carbon copy addresses, separated using semicolons, under Bcc. The addresses you enter will be used instead of the addresses in the corresponding fields in the E-mail system configuration and E-mail company configuration tables.
  4. For Subject and Attachment name, you can use formulas. In the Formula editor that opens when you click these fields, type an @ to get an overview of available macro functions, for example @DocName() for the document name.
  5. Select for which document types this template should be used. You can select one or several types.
  6. Enter the email content in HTML, where you can apply common editing functions, or in plain text.
  7. Click Save.

Your template is now used for the document types you have specified, and you find your template under Email configuration.