Credit note

If, for example, you want to issue a credit, you select the Credit note check box in the dialog box for the Order options field in the order head.

This selection will mean that Visma Business will automatically reverse the sign for the values in the quantity fields that are registered in the order lines. Other fields in which the signs are reversed are:

If you want to enter positive order lines in a credit note (or negative ones in an invoice) you must key these in using a negative sign in the quantity field.

If, for example, you issue a credit because of a price rebate, the product's gross profit will only be correct if you:

  1. First credit the amount originally invoiced
  2. Then invoice the same goods at the new price

You can call up the Credit note field in the order head that visualises the same check box selection as you make in the Order options field. If you change the Credit note field, the Order options field is also updated.

If you want the credit note to refer to a specific invoice, enter the invoice number in the Invoice reference field in the order head. When you enter the product number in this order line you call up the original shipment number, serial number, location and use by date from the Product transactions table. The products will thus be returned to the original shipment number. If you have not entered the shipment number in the order line, the products will be posted to a shipment of their own under a relevant warehouse number at the end of the Shipments table.

If you are going to enter a credit note for which the warehouse should not be updated, select Processing/Processing method in the menu bar. Under the Warehouse tab select the Exempt from warehousing check box. You enter the credit note without updating the warehouse, for example, when a customer returns goods due to damage in transit.

In credit notes invoice fees are automatically deducted unless you have selected the Exempt from invoice fee check box.

Crediting decrease order lines

Crediting(negative quantity) decrease order lines is processed as "Inflow" between entry and finishing, in the same way as for purchase and production. Shipment, reservation row, and product transaction are created. In the "Stock balances" table" the "Purchased/prod. not received" column is calculated as "In purchase" + "In production" + "Credit in order" + "Credit in hire order" + "Credit in loan order" + "Credit expected loss" + "Credit in order to prod." - "Reserved from inflow".

For the product transactions, "Inflow" is displayed with a positive sign if there is an increase, and a negative sign if there is a decrease (in the same way as with the "Stock Movement" field).

Anm: The cost price is still imported from "Product transactions" or "Stock balances", and does not import manual updating of the cost price when invoicing.

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